IT Support Services in Olney
Fully managed IT support for businesses across Olney and surrounding areas
Why businesses in Olney choose Crushed Ice for IT Support
Device Support
- Unlimited Device Support
Unlimited phone and remote support for all devices
- Patch Management
Automated operating system updates and security patches for all devices
- Proactive Monitoring
24/7 monitoring of devices to detect and resolve issues before they impact your business
- Security Software
Next-gen anti-virus and anti-malware protection to keep your devices secure
- Remote Device Management
Remote management of devices to ensure compliance and security
- Hardware Support
Support for all hardware, including servers, desktops and laptops
- Hardware Replacement
Replacement of faulty hardware - labour included, parts extra
per device / month
User Support
- Unlimited User Support
Unlimited phone and remote support for all users
- Microsoft 365 Business Premium
Included to keep your team secure and productive with Microsoft Office apps and Entra ID
- E-mail Address
50GB mailbox with 1TB OneDrive storage
- Cloud E-mail Signature Management
A simple tool to manage your email signatures in the cloud to ensure a consistent brand image
- Cloud Data Backup
Automated backup of user e-mail, OneDrive and SharePoint data to the cloud
- Security Awareness Training
Training to help your team avoid phishing and other online threats
per user / month
Why Crushed Ice?
- UK-Based & Independent
Proudly operating from Olney, Buckinghamshire with a dedicated, reliable team.
- No Long-Term Contracts
We believe in earning your trust through consistent service. Stay because we deliver, not because you're locked in - all we ask for is 30 days' notice.
- Comprehensive IT Management
We handle everything from system setup to security monitoring, proactive maintenance, and user training.
- Advanced Monitoring Tools
Our enterprise-grade monitoring systems detect and prevent issues before they impact your business operations.
- Security First Approach
We prioritise your data security with advanced tools and training, ensuring your systems are always protected.
- No Tickets
100% UK-based support with direct access to experienced technicians - we don't believe in tickets, that's what makes us different.
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One IT Partner.
Every System, Every Site.
No matter your setup - single office, multiple sites, or cloud infrastructure - our IT support covers it all with consistent service, fast response times, and expert care.
Why Choose Crushed Ice?
Keep your business running without interruption
Our IT support services are designed to minimise downtime and keep your systems performing at their best. With proactive monitoring, fast issue resolution, and expert troubleshooting, we handle the technical side so you can focus on your business.
Whether it's a minor hiccup or a major outage, our team is ready to act quickly and efficiently to keep your operations moving.
As your business grows, your IT needs grow too
Our flexible support services scale with you – whether you're expanding your team, moving to the cloud, or adapting to new technologies. We provide the tools and expertise to help you stay productive and secure at every stage.
With options like cloud infrastructure, remote support, and ongoing consultancy, we ensure your IT keeps up with your ambitions.
Protecting data and systems is our top priority
We use advanced security tools, including leading anti-virus solutions, to defend against malware, ransomware, and evolving online threats.
But it’s not just about the tools – it’s also about the people. Our Security Awareness Training equips your team with the knowledge they need to avoid phishing attacks, manage passwords safely, and handle data responsibly.
Here for you every step of the way
Assessment
We begin by examining your current IT infrastructure, identifying pain points, and understanding how your teams use technology in daily operations.
Strategy
Based on our findings, we create a tailored IT support plan that aligns with your business goals, addressing immediate issues and preparing for future growth.
Implementation
We deploy monitoring tools, security protocols, and management systems with minimal disruption to your workflow, ensuring a smooth transition.
Onboarding
Our team works with yours to establish support procedures, set expectations, and provide training on core systems and best practices.
Proactive Care
We continuously monitor your systems, performing regular maintenance and updates to prevent issues before they impact your business operations.
Ongoing Support
No tickets, just our UK-based team delivering responsive assistance for day-to-day issues while our specialists handle more complex technical challenges.
Key benefits of our IT Support Services
Rapid Response Times
We provide quick response times to minimise any disruptions to your business operations.
Expert Troubleshooting
Our team of professionals is highly skilled in troubleshooting and resolving technical issues.
Comprehensive Coverage
Our IT support encompasses all aspects of your systems, from hardware to software, ensuring full coverage.
Proactive Monitoring
Continuous proactive system monitoring allows us to detect and resolve potential issues before they escalate.
Remote Support
Most issues can be resolved remotely, allowing us to provide fast and efficient support.
Network Security
Our IT support includes comprehensive network security services to safeguard your infrastructure from cyber threats.
Software & Hardware Support
We provide support for both software applications and hardware, ensuring smooth operations across all devices.
Hardware Procurement Assistance
We assist in sourcing and procuring the right hardware to suit your business needs.
Disaster Recovery Solutions
We can provide advanced disaster recovery solutions powered by leading vendors to protect critical data.
Cloud Backup Solutions
We provide secure cloud backup solutions to protect your critical data from loss.
Scalable Solutions
As your business grows, our IT support services scale to meet your evolving needs.
System Optimisation
Regular system maintenance and optimisation help ensure your systems run at peak performance.