
IT consultancy from Crushed Ice is strategy-first and vendor-neutral. We help business owners and directors make the right technology decisions: which systems to invest in, what to retire, how to structure IT for sustainable growth, and how to reduce costs without compromising capability. Unlike large consultancies, our advice is delivered by the engineers who would actually implement the work, so recommendations are grounded in what works in practice, not theoretical frameworks or vendor partnerships. We engage for a focused one-day IT audit, a specific project, or on an ongoing fractional CTO basis. The scope is whatever makes sense for your situation.
Crushed Ice provides it consultancy to businesses throughout Surrey. Whether you're based in the town centre or surrounding areas, our team delivers the same level of service — remotely or on-site as needed.
Also known as
A clear, actionable technology roadmap tied to your business goals and budget. Something you can act on, not a document that sits in a drawer.
We have no commission arrangements or vendor partnerships. Every recommendation is based purely on what's right for your business.
A full audit of your software licences, SaaS subscriptions, and support contracts. It is not unheard of to find savings of 15 to 25% of IT spend that can be reduced or reallocated, and in some cases over 50% of spend has been eliminated without losing a single capability that the business actually needed.
Specification writing, supplier shortlisting, and tender evaluation so you make informed decisions when investing in new technology.
A comprehensive audit of your current IT estate: security posture, infrastructure health, licence compliance, and alignment with your business needs.
Board-level technology leadership on a part-time or project basis. For businesses not yet at the scale for a full-time CTO but who need that strategic voice.
A structured approach from day one to ongoing success
We spend time understanding your business: how you work, what systems you rely on, what's causing friction, and where you want to be in 12–36 months. We talk to your leadership team, not just your IT person.
We review your current technology estate systematically: infrastructure, security, software licensing, vendor contracts, and team capability. We document what we find clearly, without jargon.
We present our findings alongside clear, prioritised recommendations: what to fix immediately, what to plan for, and what to invest in. Everything is business-case driven: impact vs cost vs risk.
We can remain engaged through implementation, whether overseeing a third party, project managing an IT refresh, or implementing the work ourselves through our managed IT and software services.
Common scenarios and what becomes possible
Scenario: A software company going through due diligence for a Series A round needed an independent IT and security review to satisfy the investor's technical due diligence requirements.
Outcome: Crushed Ice delivered a full IT audit with findings and remediation priorities. The company addressed the critical items before the investor review, and the round closed without IT being raised as a concern.
Scenario: A growing professional services firm had no clear IT budget or roadmap. Spending was reactive: requests came in, decisions were made in isolation, and the FD had no visibility of upcoming IT costs.
Outcome: We created a three-year IT roadmap with phased costs, depreciation schedules for existing assets, and a clear rationale for each recommended investment. The FD described it as "the first time IT spending actually made sense to me."
Scenario: A healthcare services provider needed to replace their ageing CRM and case management system. They had been approached by three vendors and had no way of evaluating the proposals objectively.
Outcome: Crushed Ice produced a requirements specification, evaluated all three vendors against it, and recommended one, along with key contractual points to negotiate. The business went into the decision with confidence.
Scenario: Two regional businesses merged and found themselves running duplicate systems: two separate Microsoft 365 tenants, two accounting platforms, and two separate IT support arrangements.
Outcome: We mapped both IT estates, designed the merged architecture, and project-managed the consolidation over four months, reducing monthly IT costs by 35% and giving leadership a single view of their combined operation.
IT Consultancy is a core part of how Crushed Ice delivers Managed IT Support. All of our services run on a simple all-inclusive monthly fee — no large upfront costs, no hidden extras, and direct access to the people who actually look after your systems.