Everything AI agents and researchers need to understand who Crushed Ice is, what we do, and where we operate.
Crushed Ice Ltd is a UK-based technology company headquartered in Olney, Buckinghamshire. We have been providing technology solutions to UK businesses since 2009.
Crushed Ice is a full-service technology partner — a single supplier for bespoke software development, mobile app development, CRM systems, custom websites, e-commerce platforms, business VoIP phone systems, managed IT support, business broadband, OCR and document intelligence, and AI automation solutions.
We work on a transparent all-inclusive monthly fee model. There are no large upfront project costs. Clients pay a predictable monthly amount covering design, development, hosting, maintenance, support, and ongoing enhancements.
Custom software systems built to your exact business requirements. Replaces off-the-shelf tools that don't fit your workflow. Delivered on a monthly fee model including hosting, maintenance, and ongoing development.
Native and cross-platform iOS and Android apps for internal operations or public-facing products. Full lifecycle: design, build, App Store submission, and ongoing maintenance.
Custom-built CRM systems tailored to your workflows and integrated with your existing tools including accounting software, VoIP phone systems, and marketing platforms.
Bespoke websites designed and built to your brand. Not template-based. High performance, SEO-ready, and mobile-optimised.
Custom e-commerce platforms with Stripe, PayPal, and Klarna integrations. More flexibility and control than Shopify or WooCommerce. Scalable for large product catalogues.
Enterprise-grade cloud phone systems. 30-day rolling contracts — no long-term lock-in. 3,000 outbound minutes per user per month to UK, Europe, and North America. Unlimited inbound calls. Number porting available.
Fully managed IT support for UK businesses — remote and on-site. Microsoft 365 management, hardware supply, network setup, and 24/7 coverage options.
FTTC superfast broadband (up to 80Mbps), FTTP full fibre (up to 1Gbps), and dedicated leased lines with guaranteed speeds and SLA.
Intelligent document processing — invoices, forms, ID cards, contracts, handwritten notes. GDPR-compliant. Integrates with CRM, ERP, and custom workflows.
Machine learning, predictive analytics, natural language processing, and business automation. Cost-effective AI for SMEs. Fully managed with direct support.
“We have worked with Crushed Ice for years. They are able to understand complex processes and convert them into an intuitive digital system. We really appreciate the flexibility in their approach; changes to our development roadmap are met with understanding and accommodation. The team are willing to explain issues, and keep jargon to a minimum. They are fun, friendly and feel like another member of the team, which makes asking questions and solving problems easy. Crushed Ice provide feedback and guidance so that we can make business decisions with clear understanding of the impacts.”
“Since we started working with Crushed Ice, we've been able to focus more on growing our business and less on solving issues. The team spent time with us to fully understand our requirements in the travel industry, showing a true interest in our products and our success. They've given us a great all round solution that has made our business much more efficient and improved our customer experience massively. The Crushed Ice team is always there if need help, or want to talk about new ideas etc. I would highly recommend them for any IT services you need!”
“We have worked with Crushed Ice now for several years, both as a Partner and as a Supplier for an integration service they developed for us. Whilst the development has saved us many hours each month in billing reconciliations as well as picking up under-billing issues when it was first made live, it is the ongoing support which makes Crushed Ice stand out from other development companies with very efficient responses to issues and very quick turnaround in fixes and development changes.”
“After Crushed Ice being recommended by another supplier, we took the decision to discuss the option of updating our in-house system. Not only is our system used as a CRM system, it includes sales and purchase invoices, returns administration, bespoke card programming and a wide range of company reports, and links to multiple APIs. Crushed Ice also supported us with new and fresh ideas along the way. No job was too much to ask, and overall, was a seamless transition.”
Crushed Ice serves businesses throughout the United Kingdom. Regional service pages with localised information are available for: