Business Phone Systems for only £17.95 per month
Connect your team and customers with a cloud-based VoIP phone system that's easy to use, secure by design and built for business. We deliver crystal-clear call quality, seamless global connectivity, and everything your team needs to boost productivity and collaboration, including CRM integrations.
VoIP Telephone Solutions
Clear & Flexible Pricing
- Affordable
Just £17.95 per user, per month - no hidden fees
- All-Inclusive Calls
3,000 outbound minutes per user (including international)
- No Lock-In
No long-term contracts – just 30 days' notice
- Hardware Rental Options
Avoid upfront costs for devices, with lifetime support, warranty and upgrades
- Scalable
Scales with your team as your business grows, easily add or remove users
- Transparent
No hidden fees or extra costs
All the Features You Need
- Smart Call Handling
Auto-attendant & advanced call routing
- Standard Call Features
Including call recording & voicemail
- HD Quality
Crystal clear international calls
- Insights
Powerful call analytics & reporting data
- Integration
Enabling click-to-dial, call management and logging with bespoke software & CRMs
- 24/7 Monitoring
Our network operators centre monitors your system 24/7 to keep things running smoothly
No Upfront Costs
- Free Number Porting
Keep your existing phone numbers
- Free Installation
No setup fees or hidden charges
- Free Site Surveys
We'll assess your needs at no cost
Multiple Device Options
- Softphone
Use your computer or mobile as a phone
- Desk Phones & Headsets
High-quality hardware for your office
- Cordless Phones & Headsets
Enable your team to work on the go
Why Crushed Ice?
- UK-Based & Independent
Proudly operating from Olney, Buckinghamshire with a dedicated, reliable team.
- No Long-Term Contracts
We believe in earning your trust every month. Stay because it works, not because you're tied in.
- Expert Setup & Number Porting
We handle everything, from install to training - and you keep your existing numbers.
- Modern, User-Friendly Platform
No software to install. Make and receive calls via browser, app, or desk phone.
- Future-Proofed Technology
We have partnered with Wildix to bring you the latest VoIP technology.
- Real Support, Real People
100% UK-based support with no tickets, no call centres - just people who care.
Get a Quote in Seconds
Use our online calculator to get an instant price for your VoIP phone system.
One System. Every Location.
Whether your team is in the office, working remotely, or out in the field, our cloud phone systems keep everyone connected with crystal-clear communication.
Flexible, Future-Proof VoIP Devices
Prefer to own? We also offer CapEx purchase options. Whatever you choose, our hardware keeps your team connected, productive, and ready to grow.
You can also use our browser-based softphone and/or mobile app when you need to be on the go to answer calls anywhere in the world, at no extra cost - meaning a handset or headset is not essential.
Desk Phones and Headsets
Wildix
SuperVision 5
Wildix
Vision
Wildix
ForcePro 5
Wildix
WorkForce 5
Wildix
WelcomeConsole 5
Wildix
Start 5
Wildix
MonoLED Bluetooth
Wildix
DuoLED Bluetooth
Wildix
MonoLED
Wildix
DuoLED
Cordless Phones and Headsets
W-AIR
Basic 2
W-AIR
Office
W-AIR
Med
W-AIR
LifeSaver
W-AIR
Headset
W-AIR Small
Business Base Station
W-AIR Multicell
Sync Plus Base Station
W-AIR Extender
Repeater
Here for you every step of the way
Consultation
We take the time to understand how your business communicates - internally across teams and externally with your customers.
Demonstration
We show you how our solution works and how it can be tailored to your needs, giving you a clear understanding of its capabilities and benefits.
Proposal
We provide a detailed proposal outlining the solution we recommend, including pricing, features, and implementation timelines.
Preparation
We prepare your system for deployment, ensuring all necessary configuration, customisation and initiate porting for numbers you wish to keep.
Go Live
Our engineers will be on-site to ensure a smooth transition, providing hands-on support and training to your team.
Support
Our UK-based support team is available to assist with any questions or issues, ensuring your system runs smoothly. No Tickets. No Hassle.
Key features of our VoIP Solutions
24/7 Monitoring
Our security network operations centre monitors activity 24/7, ensuring your system is secure and operational.
Call Analytics & Reporting
Monitor call performance, track key metrics, and gain valuable insights into communication trends with real-time analytics.
Call Recording & Storage
Record and store calls securely for training, compliance, and quality assurance purposes, with easy access to past conversations.
Auto Attendant
Automate call handling with a virtual receptionist that directs calls to the right department or person, enhancing customer experience.
Call Groups & Hunt Groups
Organise users into groups for efficient call handling, ensuring that calls are directed to the right team members.
Call Routing & Forwarding
Efficiently manage incoming calls with advanced routing and forwarding options, ensuring calls reach the right person or department.
Call Transcription
Automatically transcribe calls into text format for easy reference, documentation, and record-keeping (chargeable extra).
Cost Savings & Flexibility
Reduce communication expenses with cloud-based telephony, eliminating the need for expensive hardware and maintenance costs.
CRM Integration
Easily integrates with your bespoke system or popular CRM solutions, which enhances productivity and saves time.
Dedicated PBX
Your own, dedicated PBX is securely hosted in the cloud, monitored by a 24/7 network operations centre to ensure availability.
HD Audio Quality
Experience crystal-clear voice calls with high-definition audio quality, ensuring clear communication with customers.
Multi-Device Support
Access your VoIP system from any device, including desktops, laptops, tablets, and mobile phones, ensuring flexibility and mobility.
Scalable & Resilient
Easily scale your VoIP system as your business grows, adding new users and features without infrastructure limitations.
Secure Communication
Calls are secured using TLS signalling encryption to prevent eavesdropping and ensure data privacy.
Softphone & Mobile App
Stay connected with your team and customers, no matter where you are with our app/browser based softphone.
Timetable & Schedules
Set up custom call handling schedules based on your business hours, ensuring calls are routed appropriately at all times.
UK Support Team
Our dedicated support team is based in the UK to provide fast, reliable assistance whenever you need it.
Voicemail to Email
Receive voicemail messages directly in your email inbox, allowing for quick and convenient access to missed communications.
Say goodbye to outdated landlines, costly downtime, long contracts and complex support tickets.
We're confident you'll love our service, just 30 days' notice if you change your mind.
Why Choose Crushed Ice?
Everything You Need in One Platform
Whether you're a small business or a larger enterprise, our platform provides all the features you need to optimise communication and improve productivity.
With advanced call management tools including call forwarding, auto-attendant, voicemail-to-email, and call recording, you can streamline daily operations and ensure no important calls are missed.
Experience Crystal-Clear Call Quality
There are no compromises when it comes to call quality with a Crushed Ice VoIP system. Each user gets a dedicated SIP trunk as well as 3,000 outbound minutes (inbound calls are unlimited) with calls to UK, Europe, North America and beyond all included at no additional charge.
Our SIP trunking, powered by the industry-leading Wildix CLASSOUND system, ensures you only experience the highest quality calls, reliability and global interconnectivity, with no hidden costs or surprises.
System design, installation, training, and on-going support to ensure a smooth transition
From start to finish, we make it easy to switch to a Crushed Ice VoIP system. Our team will work with you to ensure a smooth transition, including number porting to keep your existing lines, and local UK-based support.
At no additional cost, we provide platform demonstrations, full installation, number porting, training - and we’re always here to help with any questions or issues that arise in the future.
