--- title: Microsoft 365 Management in Gloucestershire - Crushed Ice Ltd description: Expert Microsoft 365 setup, migration, administration, and ongoing management for UK businesses. Serving businesses across Gloucestershire. url: https://crushedice.uk/services/microsoft-365/gloucestershire --- # Microsoft 365 Management in Gloucestershire - Crushed Ice Ltd > Expert Microsoft 365 setup, migration, administration, and ongoing management for UK businesses. Serving businesses across Gloucestershire. --- ## About Microsoft 365 Management Most businesses pay for Microsoft 365 licences and use a fraction of what is available. Crushed Ice manages the full Microsoft 365 platform: setting up and maintaining Exchange Online, Teams, SharePoint, OneDrive, Entra ID (formerly Azure AD), Intune device management, and conditional access security policies. We handle licence optimisation, as many businesses are on the wrong tier, user onboarding and offboarding, migrations from on-premise Exchange or Google Workspace, and ongoing Secure Score improvements. Think of us as your dedicated Microsoft 365 administrator: more cost-effective than an in-house IT hire, and more reliable than relying on a single person who could leave tomorrow. **Also known as:** Office 365 Management, M365 Administration, Microsoft 365 Support, Office 365 Migration, Exchange Online Support, Microsoft 365 Setup, Office 365 Administration ## Microsoft 365 Management in Gloucestershire Crushed Ice provides microsoft 365 management to businesses throughout Gloucestershire. Whether you're based in the town centre or surrounding areas, our team delivers the same level of service - remotely or on-site as needed. **Areas covered:** Gloucester, Cheltenham, Stroud, Tewkesbury, Cirencester, Lydney, Coleford, Cinderford, Moreton-in-Marsh, Stow-on-the-Wold ## What's included ### Exchange Online & Email Email configuration, distribution lists, shared mailboxes, anti-spam policies, and email security. All managed and kept on top of. ### User Lifecycle Management New starters provisioned, leavers securely decommissioned, licence changes applied, and MFA enforced across every account. ### Security & Compliance Conditional access policies, DLP rules, Microsoft Defender for 365, and continuous Secure Score improvements to protect your data. ### Microsoft Teams Setup Teams deployment, channel governance, external access configuration, and integration with your phone system where needed. ### SharePoint & OneDrive Intranet setup, file migration from legacy systems, permission structures, and ongoing SharePoint site management. ### Intune Device Management Mobile device management, app deployment policies, and compliance enforcement across Windows, iOS, and Android devices. ## How it works **1. Licence & Usage Audit** We review your current Microsoft 365 licences, check which apps are actually being used, and identify where you're overpaying or underutilising. Many businesses immediately save money here. **2. Security Baseline** Before anything else, we implement Microsoft's recommended security baseline: MFA, conditional access, and anti-phishing. This step is non-negotiable. **3. Migration or Configuration** If you're moving from on-premise Exchange, Google Workspace, or another provider, we plan and execute the migration with minimal disruption. If you're already on M365 but it's a mess, we restructure and clean it up. **4. Ongoing Administration** We handle all day-to-day Microsoft 365 admin: starters, leavers, licence changes, new Teams deployments, SharePoint projects, all as part of your monthly managed IT arrangement. ## Real-world scenarios ### Migrating from On-Premise Exchange **Scenario:** A 60-person law firm was running an ageing Exchange 2013 server that was approaching end-of-life. Their IT team had left and they needed to migrate to Exchange Online without losing any email or disrupting client communications. **Outcome:** Crushed Ice completed a full hybrid migration over a weekend, with zero email loss and no disruption to the working week. The on-premise server was decommissioned, saving £3,000 per year in maintenance costs. ### Licence Cost Reduction **Scenario:** A 35-person distribution company was paying for Microsoft 365 Business Premium for every user, including warehouse staff who only needed email access on shared terminals. **Outcome:** After auditing actual usage patterns, we restructured licences, moving non-knowledge workers to Frontline plans and reducing their annual Microsoft spend by 28% while maintaining full functionality for office staff. ### Teams-First Remote Working Setup **Scenario:** A consultancy firm went remote overnight during 2020 and cobbled together a mix of personal email accounts, WhatsApp, and Dropbox. Two years later they needed a proper, secure, unified platform. **Outcome:** We migrated all file storage to SharePoint/OneDrive, consolidated communications onto Teams, and implemented proper security policies. Staff noticed a real improvement in how easy collaboration had become, and data was properly secured for the first time. ### Security Breach Recovery **Scenario:** A small business had an email account compromised. The attacker had been forwarding emails to an external address for three months undetected. **Outcome:** We contained the breach, removed the malicious forwarding rules, forced credential resets, implemented MFA across the organisation, and set up alerting to catch similar activity in future. All within four hours of being called. ## Frequently asked questions ### What Microsoft 365 licences do we need? It depends entirely on what your business does and what your staff need. Business Basic, Business Standard, Business Premium, and E-plans all include different features. We audit your requirements and recommend the right licence tier, which often means spending less than you currently do, not more. ### Can you migrate us from Google Workspace? Yes. We handle Google Workspace to Microsoft 365 migrations, including email, contacts, calendar, and file migration from Google Drive to SharePoint/OneDrive. Migrations are planned carefully to minimise disruption, and we typically run them over a weekend. ### How do you handle Microsoft 365 security? We implement Microsoft's recommended security baseline for every tenant we manage: MFA for all users, conditional access policies, anti-phishing protection, and DLP rules. We also regularly review your Secure Score and implement improvements as part of ongoing management. ### Is Microsoft 365 management included in IT support? Yes. As your outsourced IT department or managed IT support provider, Microsoft 365 administration is fully included: starters, leavers, licence changes, email issues, Teams configuration. There are no extra charges for routine admin tasks. --- **Phone:** +44 (0)1234 672 612 **Email:** hello@crushedice.uk **Service page:** [Microsoft 365 Management in Gloucestershire](https://crushedice.uk/services/microsoft-365/gloucestershire) --- *Crushed Ice Ltd - Unit 11, Olney Business Park, Osier Way, Olney, Buckinghamshire, MK46 5FP*