IT Support Services in Cambridgeshire

Professional IT support across all of Cambridgeshire

Why businesses in Cambridgeshire choose Crushed Ice for IT Support

At Crushed Ice, we understand that reliable technology is critical to your business operations. Our IT support services are designed to provide complete coverage of both your devices and users, ensuring maximum uptime, security, and productivity across your business.

Device Support

Unlimited Device Support
Unlimited phone and remote support for all devices
Patch Management
Automated operating system updates and security patches for all devices
Proactive Monitoring
24/7 monitoring of devices to detect and resolve issues before they impact your business
Security Software
Next-gen anti-virus and anti-malware protection to keep your devices secure
Remote Device Management
Remote management of devices to ensure compliance and security
Hardware Support
Support for all hardware, including servers, desktops and laptops
Hardware Replacement
Replacement of faulty hardware - labour included, parts extra

We provide comprehensive device management and support, the above services are included in our IT Support packages. We can also provide additional services such as hardware procurement and installation, network management, and more.

User Support

Unlimited User Support
Unlimited phone and remote support for all users
Microsoft 365
Included to keep your team secure and productive with Microsoft Office apps and cloud services
E-mail Address
50GB mailbox with 1TB OneDrive storage
Software Licensing
Thanks to our partnerships, we can provide you with the best pricing on most software licenses
Cloud E-mail Signature Management
A simple tool to manage your email signatures in the cloud to ensure a consistent brand image
Cloud Data Backup
Automated backup of user e-mail, OneDrive and SharePoint data to the cloud
Security Awareness Training
Training to help your team avoid phishing and other online threats

These are some of our popular services that we provide to our clients. Your solution will be tailored to your specific needs and requirements.

Why Crushed Ice?

UK-Based & Independent
Proudly operating from Olney, Buckinghamshire with a dedicated, reliable team.
No Long-Term Contracts
We believe in earning your trust through consistent service. Stay because we deliver, not because you're locked in - all we ask for is 30 days' notice.
Comprehensive IT Management
We handle everything from system setup to security monitoring, proactive maintenance, and user training.
Advanced Monitoring Tools
Our enterprise-grade monitoring systems detect and prevent issues before they impact your business operations.
Security First Approach
We prioritise your data security with advanced tools and training, ensuring your systems are always protected.
No Tickets
100% UK-based support with direct access to experienced technicians - we don't believe in tickets, that's what makes us different.

Get a Free IT Support Quote

Every business has unique IT requirements. Get a personalised quote tailored specifically to your needs and infrastructure, with no obligation.

One IT Partner.
Every System, Every Site.

No matter your setup - single office, multiple sites, or cloud infrastructure - our IT support covers it all with consistent service, fast response times, and expert care.

Why Choose Crushed Ice?

Keep your business running without interruption

Our IT support services are designed to minimise downtime and keep your systems performing at their best. With proactive monitoring, fast issue resolution, and expert troubleshooting, we handle the technical side so you can focus on your business.

Whether it's a minor hiccup or a major outage, our team is ready to act quickly and efficiently to keep your operations moving.

Keep your business running without interruption

As your business grows, your IT needs grow too

Our flexible support services scale with you – whether you're expanding your team, moving to the cloud, or adapting to new technologies. We provide the tools and expertise to help you stay productive and secure at every stage.

With options like cloud infrastructure, remote support, and ongoing consultancy, we ensure your IT keeps up with your ambitions.

As your business grows, your IT needs grow too

Protecting data and systems is our top priority

We use advanced security tools, including leading anti-virus solutions, to defend against malware, ransomware, and evolving online threats.

But it’s not just about the tools – it’s also about the people. Our Security Awareness Training equips your team with the knowledge they need to avoid phishing attacks, manage passwords safely, and handle data responsibly.

Protecting data and systems is our top priority

Here for you every step of the way

Assessment

We begin by examining your current IT infrastructure, identifying pain points, and understanding how your teams use technology in daily operations.

Strategy

Based on our findings, we create a tailored IT support plan that aligns with your business goals, addressing immediate issues and preparing for future growth.

Implementation

We deploy monitoring tools, security protocols, and management systems with minimal disruption to your workflow, ensuring a smooth transition.

Onboarding

Our team works with yours to establish support procedures, set expectations, and provide training on core systems and best practices.

Proactive Care

We continuously monitor your systems, performing regular maintenance and updates to prevent issues before they impact your business operations.

Ongoing Support

No tickets, just our UK-based team delivering responsive assistance for day-to-day issues while our specialists handle more complex technical challenges.

Key benefits of our IT Support Services

Rapid Response Times

We provide quick response times to minimise any disruptions to your business operations.

Expert Troubleshooting

Our team of professionals is highly skilled in troubleshooting and resolving technical issues.

Comprehensive Coverage

Our IT support encompasses all aspects of your systems, from hardware to software, ensuring full coverage.

Proactive Monitoring

Continuous proactive system monitoring allows us to detect and resolve potential issues before they escalate.

Remote Support

Most issues can be resolved remotely, allowing us to provide fast and efficient support.

Network Security

Our IT support includes comprehensive network security services to safeguard your infrastructure from cyber threats.

Software & Hardware Support

We provide support for both software applications and hardware, ensuring smooth operations across all devices.

Hardware Procurement Assistance

We assist in sourcing and procuring the right hardware to suit your business needs.

Disaster Recovery Solutions

We can provide advanced disaster recovery solutions powered by leading vendors to protect critical data.

Cloud Backup Solutions

We provide secure cloud backup solutions to protect your critical data from loss.

Scalable Solutions

As your business grows, our IT support services scale to meet your evolving needs.

System Optimisation

Regular system maintenance and optimisation help ensure your systems run at peak performance.

Providing professional managed IT support services to businesses across all CB, PE postcodes in Cambridgeshire