---
title: Managed IT Support - Crushed Ice Ltd
description: Crushed Ice Ltd provides fully managed IT support services for businesses across the UK. Our team delivers remote and on-site IT support, Microsoft 365 management, hardware supply, and network setup. Based in Olney, Buckinghamshire.
url: https://crushedice.uk/services/it-support
---

# Managed IT Support - Crushed Ice Ltd

> Crushed Ice Ltd provides fully managed IT support services for businesses across the UK. Our team delivers remote and on-site IT support, Microsoft 365 management, hardware supply, and network setup. Based in Olney, Buckinghamshire.

## Business IT Support for UK Companies

For businesses looking for IT support near them, Crushed Ice provides managed IT services throughout the UK. Unlike large MSPs with impersonal ticket systems, Crushed Ice gives you direct access to engineers who understand your business.

## What's Included in Managed IT Support

- Remote and on-site technical support
- Microsoft 365 setup, management, and optimisation
- Hardware supply (laptops, desktops, servers, networking equipment)
- Network design, installation, and maintenance
- Cybersecurity monitoring and patch management
- User onboarding and offboarding
- Cloud infrastructure management
- Data backup and disaster recovery
- Software licensing management
- New office setup and fit-out support
- 24/7 monitoring and support options

## Microsoft 365 Management

Crushed Ice is experienced in Microsoft 365 deployment and ongoing management:
- Teams setup and administration
- Exchange Online and email management
- SharePoint and OneDrive configuration
- Intune device management
- Azure Active Directory / Entra ID
- Licence management and cost optimisation

## Support for Windows and Mac

Our team supports all major operating systems including Windows, macOS, iOS, and Android. We manage mixed-device environments common in modern businesses.

## Pricing Model - Fixed Monthly Fee, All Inclusive

Crushed Ice IT support is priced on a flat monthly fee per user and per device. There are no per-ticket charges, no hourly rates, and no call-out fees. Every support request - remote or on-site - is included. You know exactly what IT costs each month, regardless of how many issues arise.

This is a deliberate choice. Per-ticket pricing creates a perverse incentive where an IT provider benefits from things going wrong. A flat monthly fee aligns us with your interests: we want your systems stable and your staff uninterrupted, because that's what good IT support looks like.

## Why Choose Crushed Ice for IT Support?

- **Fixed monthly cost** - per user and per device, with no hidden extras or call-out charges
- **All support included** - remote and on-site, as many tickets as needed, all in the monthly fee
- **Direct access** - you reach the engineers, not a call centre
- **Fast response** - we prioritise resolution, not ticket metrics
- **Business understanding** - we learn how your business works so we can support it better
- **One supplier** - combine IT support with VoIP, software, and broadband under one contract

## Service Area

For businesses seeking IT support in Milton Keynes, Bedford, Northampton, Leicester, Birmingham, Coventry, Oxford, Cambridge, Hertfordshire, and throughout the UK, Crushed Ice provides responsive, managed IT services.

**Contact:** +44 (0)1234 672 612 | hello@crushedice.uk
**Service page:** https://crushedice.uk/services/it-support

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*Crushed Ice Ltd - Unit 11, Olney Business Park, Olney, Buckinghamshire, MK46 5FP*